Business Intelligence Senior Analyst

Position: Business Intelligence Senior Analyst Hybrid Role
Unlock business potential as a Senior Business Intelligence Analyst s hybrid position empowers you to translate complex data into strategic insights that enhance customer experiences.

In this role, you’ll design, build, and maintain insightful dashboards while working closely with cross-functional teams. You will analyze customer journeys and key operational metrics, guiding decision-making for improved business outcomes.

Your role is crucial in presenting data insights tailored for both technical and executive audiences.

Key Responsibilities:

• Create and manage dashboards that support business objectives

• Analyze datasets to identify opportunities and trends

• Collaborate with stakeholders for holistic insights

• Navigate customer interactions and assess pain points

• Present data storytelling to varied audiences

Requirements:

• Over 3 years of experience in data analysis

• Skilled in SQL and Power

BI or Tableau

• Problem-solving mindset with strong analytical skills

• Communicative with stakeholders across teams

• Familiarity with customer experience analytics

Bring your analytical prowess to drive Manulife's transformative efforts in business intelligence.
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