Business Intelligence Senior Analyst

Position: Business Intelligence Senior Analyst - Hybrid Role
Join Manulife in a hybrid role as a Senior Business Intelligence Analyst in Toronto, where you'll convert complex data into impactful insights. Your analytical proficiency will help improve business performance and enhance customer satisfaction.

This position empowers you to collaborate closely with senior leadership while owning key analyses and dashboards. You'll address multifaceted business issues by implementing strategic metrics and developing reporting solutions that guide decision-making across various sectors like Group Benefits and Affinity.

Key Responsibilities:

• Translate business needs into actionable KPIs and reporting solutions

• Design intuitive dashboards and reports using BI tools

• Identify opportunities within extensive datasets

• Partner with teams to improve customer experience metrics

• Present insights tailored to both technical and non-technical audiences

Requirements:

• 3+ years in Business Intelligence, Data Analytics, or related fields

• Expertise in SQL and visualization platforms

• Excellent problem-solving abilities

• Strong communication and interpersonal skills

• Eagerness to analyze data and identify trends

Empower your analytical journey at Manulife and make decisions easier for our customers.
#J-18808-Ljbffr