Sr. Platform Engineer - Online Accounting Job Vancouver BC Canada,IT/Tech

Position: Sr. Platform Engineer - Online Accounting Opening

Important Notice:
This position is being managed by Si Systems. To be considered, external candidates must apply directly via the job posting on Si Systems website using the link below.

Job posting link via Si Systems:

Your Role in Supporting Our Members:

As Senior Platform Engineer - Online Account Opening on the Digital Banking team, you will own and evolve the technology platforms that power Vancity’s Online Account Opening (OAO) experiences and public-facing websites, including

This role is critical to ensuring these platforms are secure, reliable, performant, accessible, and highly integrated—supporting key member acquisition journeys from first visit through successful account opening.

You will work closely with product, marketing, business, and technology teams to translate digital experience requirements into scalable technical solutions, while maintaining strong operational discipline across vendor platforms, integrations, and production environments.

This is a Full-time/Permanent role based at our Head Office in Vancouver, British Columbia and will report directly to the Senior Manager, Application Technology.

Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position is for an existing vacancy and provides a hybrid work arrangement, you will be expected to be on-site for events and business demands when needed.

How You'll Make an Impact:

Designing, implementing, and maintaining secure, scalable web platforms supporting Online Account Opening and public digital experiences.

Owning the technical health of member-facing acquisition funnels, from marketing entry points through account creation and onboarding.

Partnering with product, marketing, and UX teams to translate business and regulatory requirements into robust technical solutions.

Configuring, customizing, and integrating vendor-based platforms used for OAO, content management, identity verification, and digital onboarding.

Designing and supporting APIs and integrations with core banking systems, identity providers, CRM, analytics, and downstream platforms.

Monitoring system performance, availability, and reliability; leading troubleshooting and incident resolution across production environments.

Applying security, privacy, accessibility (WCAG), and compliance standards to public-facing and account-opening platforms.

Supporting platform upgrades, vendor releases, and feature launches with minimal disruption to member experiences.

Producing and maintaining technical documentation, integration diagrams, and operational runbooks.

Providing technical leadership and mentoring to engineers, while promoting engineering best practices and operational maturity.

Key Responsibilities

Platform Ownership & Reliability

Own the end-to-end technical operation of Online Account Opening and public web platforms.

Ensure high availability, performance, and observability for mission critical member journeys.

Proactively identify and reduce operational risk through automation, documentation, and platform hardening.

Integrations & Data Flow

Design and support API-driven integrations between OAO platforms, public websites, core banking, and third-party services.

Ensure secure handling of member data across identity verification, submission, validation, and account creation workflows.

Digital Experience Enablement

Enable fast, compliant changes to public content, acquisition flows, and onboarding journeys.

Partner closely with marketing and product teams to support experimentation, optimization, and analytics integration.

Security, Compliance & Accessibility

Ensure platforms meet privacy, security, and regulatory requirements, including secure handling of PII.

Support accessibility standards and compliance for public-facing digital properties.

Incident Management & Support

Act as a senior escalation point for production incidents affecting OAO and public web platforms.

Lead root-cause analysis and drive corrective and preventative actions.

What You’ll Bring to the Team:

Bachelor’s degree in computer science, Engineering, Information Technology, or a related field.

5+ years of experience in platform or software engineering, with a focus…