Network and Wireless Infrastructure Field Engineer

Network & Wireless Infrastructure Field Support Engineer Central London (Hybrid / Field-Based) Salary: circa £50,000 plus benefits Corporate wireless infrastructure support A leading provider of WiFi, high-speed internet and workspace management software to over 10,000 clients across the UK. Reliable connectivity and smart building technology are mission-critical to their success-so they rely on my client to deliver exceptional service and keep their operations running smoothly.

The Role We're looking for an experienced Network & Wireless Infrastructure Field Engineer to visit my clients London-based customers. This is a field-focused role, where you'll spend much of your time on-site delivering support and installations, alongside remote working from home or our London office. You'll be part of a highly skilled team and will play a key role in delivering a premium, customer-facing technical service.

Key Responsibilities Support & Incident Management Take ownership of on-site fault tickets from diagnosis through to resolution Work closely with escalation teams when required Deliver a high-quality, customer-focused support experience Project Delivery Carry out on-site installations alongside project leads Perform testing, validation, and quality assurance Ensure smooth deployment of network and wireless solutions Wireless Technical Leadership Act as a senior point of expertise for wireless technologies Support and mentor other engineers Contribute to improving wireless support standards and practices Team Collaboration Support helpdesk tickets when not on-site Assist with planning future installations and site visits Essential Skills & Experience Proven experience supporting commercial network and wireless infrastructure Strong customer-facing experience, including on-site support Ability to work independently and take ownership of issues Technical Skills Strong knowledge of networking fundamentals (TCP/IP, routing, firewalls) Infrastructure wireless support

Experience with managed wireless solutions and deployments Wireless expertise including:
Site surveys Signal troubleshooting Authentication protocols Installation planning

Experience with : VLANs VoIP systems Internet connectivity (ADSL, leased lines, etc.) Helpdesk/ticketing systems and SLA environments Rack installations, comms rooms, and structured cabling If you would like to be considered for this position then please contact Tom Rayner on or email