Director, Technology

Your Role in Supporting Our Members

We are seeking a Director, Payments Technology
, to lead the strategy, design, and delivery of Vancity’s end-to-end payments ecosystem. This is a senior hands‑on technology leadership role accountable for modernizing payment rails across retail, SMB, and commercial members, strengthening fraud technology platforms, and ensuring compliance with Payments Canada and Interac modernization mandates, while working closely with business partners to translate strategy into scalable, secure, and resilient technology solutions.

This role will lead Vancity’s transition from legacy Interac e-Transfer implementations to RTR connectivity, working with Payments Canada and industry partners to embed evolving mandates into a multi-year technology roadmap. A core component of this mandate is building and evolving a robust fraud engine that enables real time detection, proactive prevention, and secure by design payment experiences that reinforce member trust across all channels.

This is a Full‑time –
Permanent role based and will report directly to the VP, Digital and Technology Platforms
. Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position is for an existing vacancy and provides a remote work arrangement, you will be expected to be on‑site for events and business demands.

• Defining and executing the enterprise payments and fraud technology roadmap across Interac, RTR, ANR, EFT/ACSS, Lynx, and related Payments Canada initiatives
• Engaging with Payments Canada to translate mandates, rule changes, and modernization milestones into executable delivery plans
• Modernizing payment rails supporting retail, SMB, and commercial members including Interac (v3.x through v3.7), EFT, RTR, card networks, and SWIFT
• Delivering RTR connectivity including real time routing, clearing, and settlement capabilities
• Owning the evolution of the enterprise fraud engine including real time scoring, decisioning platforms, transaction monitoring, and case management
• Ensuring fraud controls are embedded directly into payment journeys to prevent losses while preserving seamless member experience and trust
• Ensuring tight integration across payment flows, fraud platforms, core banking systems, and digital channels
• Partnering with architecture to define target state payments and fraud platforms aligned with cloud strategy and core modernization
• Leading cross functional teams delivering complex payments and fraud modernization initiatives

• 10+ years of experience in financial services technology with deep expertise in payment rails and fraud systems
• Hands‑on experience delivering Interac e-Transfer, RTR, ANR, EFT/ACSS, and related national payment rails
• Demonstrated experience designing and operating enterprise fraud engines, real time decisioning systems, and secure transaction platforms
• Strong knowledge of Payments Canada modernization programs including RTR, Lynx, ACSS, and ISO 20022
• Experience embedding fraud by design into digital and payment experiences to strengthen member trust and reduce losses
• Proven experience translating regulatory and business requirements into executable payments and fraud technology roadmaps

• A strategic and hands‑on technology leader – Moving comfortably between setting an enterprise payments and fraud roadmap and diving into technical details across RTR, Interac, EFT/ACSS, Lynx, and core banking integration.
• A payments and fraud domain expert – Bringing deep experience with national payment rails, ISO 20022, and enterprise fraud engines, and knowing how to translate complex mandates and rules into clear, executable plans.
• A member‑trust champion – Passionate about secure‑by‑design, real‑time payments experiences that prevent fraud, reduce losses, and protect member confidence across all channels.
• A collaborative influencer – Skilled at aligning architecture, risk, digital, operations, and external partners such as Payments Canada around a common modernization agenda.
• A change‑ready systems thinker – Energized by modernizing legacy platforms, navigating ambiguity, and orchestrating complex,…