IT & AI Operations Coordinator

What you'll do:

• IT Support - First point of contact for office tech issues, PC maintenance, setting up new starters, and managing our external IT support provider.
• Software Development - Getting involved in live software projects: brainstorming ideas, discussing implementation with Developers, testing new features, helping shape product roadmaps, and contributing to a future website rebuild.
• AI and Automation - Spotting tasks that could be automated, building and testing AI tools that connect our internal systems, and training the team on how to use AI effectively.
• Data and Reporting - Helping management with one-off analysis requests such as profitability reviews, pricing and operational metrics.
• Subscriptions and Licences - Keeping a register of all our software, flagging anything unused.
• Cleaning Innovation - Researching new cleaning equipment and products, running trials with our teams.
• Office Admin - Ordering supplies, maintaining the coffee machines, organising Friday lunch.

• Fluent English and Russian (written and spoken). You'll use both daily.
• Genuine enthusiasm for technology, AI and automation.
• Basic IT troubleshooting skills (Windows, Microsoft 365, common office hardware).
• Confident user of AI tools such as Claude, Perplexity or ChatGPT.
• Self‑motivated, curious, and a fast learner.
• Familiarity with Power BI or Looker Studio is a plus, not a must.

• £30,000 to £36,000 depending on experience and aptitude.
• 28 days holiday.
• Stakeholder pension, private health insurance and health cash plan.
• A genuine path to grow into a senior technology role as the company scales.
• A friendly, multilingual office team with free fruit, drinks and regular team events.
• Full training provided. We want someone who can grow with us.

Hours: Monday to Friday, 9am to 5:30pm (37.5 hrs/week)

Location: Office based - Woolwich Arsenal, SE18 6PF

Start date: June 2026 (to be confirmed)

Probation: 6 months

Note: This is a fully office-based role. Applications from candidates seeking hybrid or remote working will not be considered.

Award-winning London cleaning company, founded in 2015. Corporate member of the British Institute of Cleaning Science, Living Wage Employer, Royal Greenwich Business Awards winner 2022, and rated in the top three cleaning companies in London by Three Best Rated .

IT Support Co‑ordinator; IT Administrator;
Technology Co‑ordinator; IT and Office Co‑ordinator; IT Operations Assistant;
Systems Co‑ordinator; IT Support Analyst;
Office Technology Co‑ordinator;
Graduate IT Role; IT and AI Co‑ordinator