Project Manager, Technical Support, IT Support

✔ Looking for remote work with real flexibility?
✔ Want to lead diverse projects for serious clients and make a real impact?
✔ Motivated by an MSP environment where rigor and efficiency truly matter?
✔ Do you thrive in a culture of continuous improvement where optimizing solutions is part of everyday work?
✔ Looking to grow your career without needing to change employers every few years?
✔ Prefer working with strong IT teams rather than being on your own?
✔ Enjoy building long-term relationships with committed colleagues while staying close to leadership?

If this sounds like you, keep reading.

• Managing only one type of project
• Not having clear visibility into the real impact of your work

At S3, we do things differently.

By joining our team, you become:

• The owner of your clients’ project portfolios, from initiation to delivery
• The central point of contact between technical teams and clients
• A leader who structures, anticipates, and drives progress

• Manage the full project lifecycle (planning, execution, monitoring, and closure)
• Maintain clear visibility on priorities, issues, risks, and changes
• Lead, collaborate, and influence to ensure smooth project execution through meetings and follow-ups with internal teams and clients

• Proactively monitor and manage project scope and budget evolution
• Identify budget variances and implement corrective actions
• Ensure client communications clearly reflect costs and prepare change requests when needed (scope, costs, impacts, timelines)
• Develop and maintain detailed project plans, including key milestones and deadlines
• Anticipate timeline risks and adjust proactivel
• Ensure clear documentation and proper handoff to operations

• Work closely with internal teams to ensure project delivery meets required standards
• Align all stakeholders on project objectives and priorities

• Maintain proactive, clear, and structured communication
• Provide regular updates on progress, risks, and costs
• Facilitate and lead internal and client meetings with confidence

• University or college degree (or equivalent) in project management, IT, or a related field
• General knowledge comparable to a systems administrator
• Ability to understand and simplify technical concepts
• Solid understanding of technologies used by system administrators
• Ability to adapt communication to both technical and non-technical stakeholders
• Excellent French and good English communication skills
• Strong organizational skills, ability to prioritize, autonomy, proactivity, and accountability

• Competitive salary, based on your experience
• 100% Remote
• Complete Group Insurance and telemedecine
• 5 PTO days, paid out if unused
• Monthly cell phone allowance
• Team of 100 IT professionals who speak the same technical language as you
• Annual retreat in the Laurentians with your family
• Downtown office (Place des Festivals)
• Gym, showers, social activities

✔ You master internal tools and processes
✔ You collaborate with clients, project analysts, and account management teams
✔ You ensure smooth project handoffs to operations
✔ You independently manage a small portfolio of projects mesure

✔ You manage multiple projects with confidence and have built strong client relationships
✔ You collaborate with project analysts to understand overall technical execution
✔ You contribute to internal processes
✔ You clearly communicate key steps and deliverables to clients

For over 20 years, S3 has been a leader in managed IT services in Montreal, with a team of over 100 employees serving a loyal base of serious SMB clients. Our growth is driven primarily by referrals from satisfied customers. At S3, you will never be “just a number”: you will be part of a committed team striving for excellence.

If you wish to :

✔ Work with IT professionals and accelerate your technical expertise through hands-on experience
✔ Build a long-term career without having to change employers

Apply now!

We are always looking for new talent, so if the above sparks your interest, fill out the application form.