Senior Business Intelligence Analyst

• An undergraduate or graduate degree in a relevant quantitative discipline (computing science, statistics, mathematics, etc.)

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are currently looking for a new Senior Business Intelligence Analyst to join our Business Intelligence team in one of our Vancouver, Calgary, or Toronto locations. Some exceptions for remote work in Canada may apply.

Our Business Intelligence team is part of the larger Data & AI group. Together, we’re focused on stewarding a scientific culture to drive better decisions. Along with the Manager of Business Intelligence, you will be working across departments to empower all stakeholders to make better decisions through data-oriented solutions, with a focus on making data easy and accessible  will help our business grow, help our customers succeed, and continuously improve the way we operate.

We aren’t looking for just any traditional Business Intelligence Analyst to join this team. We’re looking for someone who takes data seriously, thrives in a rapid-growth, high-velocity environment, and someone who lives and breathes their values. We’re looking for an innovator and a thought leader!

• Passionate about driving growth empirically
• Always looking to innovate with data and explore open-ended questions
• Strategically minded and never shies away from a challenge
• Self‑motivated and able to work autonomously and collaboratively
• Agile and responsive, and comfortable with constant change.
• Has knowledge and has worked on financial reporting, tying data between internal systems and external payment providers like Stripe.

• Partnering with the Accounting and Finance teams to identify sources of truth for reporting on transaction volume, revenue and other information around a transaction lifecycle including refunds and chargebacks.
• Using internal sources and external payment provider data - developing a new process for reconciling payments and Clio revenue.
• Partnering with stakeholders, self‑serve report creators, the data scientists and data engineers, and others to create meaningful, intentional data solutions.
• Standardizing source of truth dashboards and applying best practices to create dashboards that convey the most important metrics for the business.
• Creating and editing data models for users to answer business questions and optimize queries and reports for performance.
• Effectively communicating findings and feedback to technical and non-technical stakeholders.
• Working with the Business Intelligence Manager to govern our BI environment to empower our self‑serve stakeholders leveraging data and dashboards.
• Working with the Business Intelligence Manager to proactively identify and resolve gaps in training, learning resources, and other roadblocks preventing stakeholders from leveraging data for decision making.

• An undergraduate or graduate degree in a relevant quantitative discipline (computing science, statistics, mathematics, etc.)
• 6+ years applied experience in business intelligence and/or data modeling
• Proficiency in database modeling, SQL, and data warehousing principles
• Proficiency with data visualization and data storytelling
• Experience with fintech, financial analysis, reconciliation and/or financial audit.
• Familiarity with SaaS business metrics such as MRR, churn etc.
• A passion for understanding data and to figure out the root cause of an anomaly or a discrepancy between different sources of data when comparing and reconciling transaction volumes and amounts
• Proven experience with one or several cloud based business intelligence tools, incl. Tableau, Power
  
  BI, and Looker
• Excellent written and verbal communication skills.
• A drive to find the root of the problem and a passion for establishing gold standard in SoT reporting.

• Have experience working with Databricks or other cloud data warehouses
• Are an expert translating…