Senior Project Manager

Senior Project Manager in the USA or Canada

Cloud for Good is seeking experienced technology professionals to lead  implementation projects with nonprofit organizations or higher education institutions. Successful candidates will be highly experienced in deploying Salesforce solutions and ideally have nonprofit or higher education industry experience.

To be successful on client projects, Senior Project Managers will have strong Salesforce configuration knowledge across a variety of Clouds and/or functionalities, as well as one or more demonstrated areas of expertise. They will also have strong consulting skills, such as project and time management and collaboration. Because most of the work of the Senior Cloud Consultant is client-facing, communication skills and a genuine interest in helping people are very important.

The ability to collaborate with peers and clients while building consensus is also critical for success.

Location: Virtual:
Home-based office in the US or Canada

Work Authorization: Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship.

• Experience consulting on Salesforce implementations (minimum 3 years of experience preferred; agile methodology experience preferred)
• Strong consulting skills, including project and time management,communication, and teamwork/collaboration
• Understanding of common business processes for nonprofits (major gift processing, moves management, and volunteer hour tracking) or higher education (executive education program management, student retention, recruitment and admissions, and advancement)
• Demonstrated success in leading enterprise projects larger than $1 million
• Scrum certification, or relevant experience, is preferred
• Proven track record of continuously improving organizations
• Bachelor’s degree in a related field or equivalent education/experience required

• Strong written and verbal communication skills
• Passion for continuous learning

• Lead and project manage Salesforce implementation projects
• Partner with clients to develop long-term solutions, assess client business requirements, and create requirements and design documentation
• Maintain up-to-date, current knowledge of Nonprofit and/or Education Salesforce solutions
• Lead implementation solutions in multiple Clouds and conduct proactive QA on the team’s solutions
• Serve as first escalation point for clients; provide internal and external status updates; manage budget and scope; facilitate internal and external meetings; report on project status to internal leadership; monitor and mitigate project risks
• Optimize non-billable time to contribute to CFG Sales, Marketing, or Services delivery model
• Provide informal mentorship, and facilitate knowledge-sharing and growth opportunities to less experienced consultants
• Serve as an expert in CFG methodology and business process
• Provide feedback to CFG leadership on how the company can improve
• Show a commitment to customer satisfaction
• Deliver project assignments on time and within budget
• Perpetually contribute to the betterment of Cloud for Good

Cloud for Good is a client-service organization, and as a member of our fully remote team, there are a few non-negotiables that enable collaboration, professionalism, and exceptional client outcomes. We succeed when our teams work in partnership with clients, communicate proactively, and uphold the standards that make Cloud for Good a trusted partner.

• Travel Requirements
  • All roles at Cloud for Good include a travel component. Business travel—both domestic and international—may be required based on project and client needs. The amount of travel will vary by role but is generally expected to be up to 20% annually. Travel is considered an essential part of this position and supports effective client engagement, collaboration, and company representation.
• Cloud for Good is a fully remote company. Team members are expected to maintain a professional, distraction-free workspace that is camera-ready for video meetings. Collaboration takes place across Zoom, Office 365, Salesforce, and Slack during standard business hours…