Remote Senior Salesforce Administrator Position

Advance your career with Safeguard Global as a Senior Salesforce Administrator, supporting a remote and flexible work environment. Focus on optimizing the Service Cloud platform and enhancing user experiences.
This key role will involve managing the Salesforce platform, implementing configurations, and supporting AI initiatives like Agentforce. You will collaborate across functions to gather requirements and design solutions that align with evolving business needs. Your technical skills will drive improvements in workflows and service operations.

Key Responsibilities:

• Oversee administration of Salesforce Service Cloud daily

• Collaborate on maintaining and enhancing Sales Cloud functionalities

• Lead Salesforce configurations to meet business demands

• Conduct advanced troubleshooting for system issues

• Monitor and ensure data integrity and security measures
Requirements:

• 5+ years experience in Salesforce administration

• Expertise in Service Cloud and Sales Cloud

• Salesforce Administrator Certification (ADM 201)

• Familiarity with AI and automated workflows

• Excellent communication and problem-solving abilities
Drive impactful service improvements through innovative Salesforce administration and AI integration.
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