IT Support Specialist

About the role

The person will be primarily responsible for the following:

• IT support:
  Provide front‑line computer user support to in‑service support personnel for Combat Systems Integration.
• Review hardware requirements and solutions for desktop computer users.
• Review software requirements and solutions for desktop computer users.

• Zero to three years of experience.
• On‑site IT support — troubleshooting computer, network, printer and audiovisual equipment issues.
• Software support — troubleshooting Linux products, Microsoft (Windows and Office suite) and antivirus software.
• Commissioning/setup of personal computers, servers and other IT equipment; install cabling.
• Create, update and maintain Lockheed Martin Canada corporate image on desktops and laptops.
• Participate in purchasing office hardware.
• Maintain inventory of IT hardware and other IT equipment.
• Ensure IT functionality of conference rooms.
• Provide user support to ISC ISS staff.
• Additional desired skills:
  Virtual Workstation support, cable management.

• Flexible and compressed work schedules as business needs require, with the ability to take Friday off and the option for part‑time remote work.
• Competitive compensation.
• Paid time off including vacation, personal days, statutory holidays and parental leave.
• Comprehensive family medical, dental and vision coverage effective on day one, including virtual healthcare (24/7 access to health professionals), a wellness spending account, an employee and family assistance program (EFAP) with free in‑person counselling sessions, travel medical insurance, on‑site fitness facilities at major offices.
• Registered retirement savings plan with employer matching contributions from day one, plus access to financial advisors.
• Employee discounts on goods, services and recreational activities.
• Access to a wide range of development tools to improve skills and advance your career, including free learning resources via a modern engaging platform, education assistance program, reimbursement of a professional membership, self‑directed mentorship.
• Security requirements:
  Controlled Goods Program (), required security clearance: NATO Secret ().