ServiceNow Principal Technical Consultant
Remote / Online - Candidates ideally in
Abbotsford, BC, Canada
Listed on 2026-06-05
Abbotsford, BC, Canada
Listing for:
Crossfuze
Remote/Work from Home
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst, Cloud Computing
Job Description & How to Apply Below
As a Principal Technical Consultant, you will engage in process definition and re-engineering workshops with key stakeholders. Your expertise in Service Now will help clients optimize their operations while you lead technical delivery and coaching. You'll also draft documentation and ensure project success across multiple initiatives, all while maintaining a 75% billable capacity.
Key Responsibilities:
• Support process definition and improvement workshops with customers
• Advise on optimizing business processes via Service Now
• Guide clients on documentation for technical solutions
• Draft user stories and testing strategies for approvals
• Provide oversight and training for system administrators
Requirements:
• 5+ years implementing and configuring Service Now
• 4+ years in web technologies and networking
• Remote work capabilities
• Strong ITIL understanding and JavaScript knowledge
• Service Now Administrator and Developer Certifications required
Lead transformative IT solutions and enhance customer satisfaction through Service Now expertise in this pivotal role.
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