Engagement Lead at Acterys

Position: Flexible Engagement Lead at Acterys
Become an Engagement Lead at Acterys, offering full-time remote work options in Canada and the USA. This role emphasizes project governance and health across multiple implementations, enhancing partner collaboration.

In this Practice Management role, you will oversee a diverse portfolio of internal and partner-led projects, ensuring strong governance and client satisfaction. Your expertise in SaaS implementation will help manage risks and deliver sustainable outcomes while fostering strong relationships across teams and partners.

Key Responsibilities:

• Oversee health and milestones of internal and partner implementations

• Establish and promote project governance standards

• Contribute to tool development for efficient partner delivery

• Act as the main accountability point for customer lifecycle health

• Draft, manage, and align commercial documentation accurately

Requirements:

• 5+ years in program or project management

• Relevant project management certification like PMP

• Experience with SaaS implementation life cycles

• Strong stakeholder management and analytical skills

• Interest in AI-driven performance enhancements

Lead the charge in optimizing engagement delivery while improving customer journeys within Acterys' innovative ecosystem.
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