Freelance Instructional Designer; Native English — Europe & US | Remote

About Lemon Learning

Lemon Learning is a Digital Adoption Platform helping organizations support users directly inside their business applications (ERP, CRM, HRIS, and internal tools).

We design interactive in-app guidance and learning content that enables employees to learn software while working — accelerating software adoption and reducing training complexity.

Trusted by more than 180 companies including Stellantis, Carrefour, Hermès, LVMH and Vinci, Lemon Learning is expanding internationally and strengthening its global instructional design team.

We are looking for a Freelance Instructional Designer — Native English Speaker based in Europe or the United States
.

You will collaborate with our Pedagogical Engineering and Project teams to design high-quality learning experiences for enterprise clients.

• Analyze client documentation, workflows and business processes
• Define clear pedagogical structures adapted to user needs
• Transform complex software processes into intuitive step-by-step learning experiences
• Design interactive guides using the Lemon Learning platform

• Write clear, concise and user-focused instructional content in native-level English
• Ensure consistency, clarity and pedagogical quality
• Adapt content to different user audiences and maturity levels

• Participate in selected client and prospect calls
• Understand business needs and translate them into learning solutions
• Provide recommendations on best practices for digital adoption

We are looking for an autonomous and detail-oriented instructional designer comfortable working in an international SaaS environment.

Required:

Native English speaker (mandatory). Proven experience in Instructional Design, Learning Design, Technical Writing or Content Design. Experience working with SaaS products or enterprise software environments. Strong structured writing and simplification skills. Comfortable working remotely with distributed teams.

Nice to Have:
Digital Adoption or software training experience, UX writing / content design background, Basic HTML/CSS knowledge, Experience with ERP, CRM or HRIS tools.

Development skills are not required — pedagogical clarity and user empathy matter most.

Contract:

Freelance / Independent Contractor

Location:

Europe or United States (remote)

Language:
Native English required

Start date:

ASAP

Workload:
Flexible depending on projects, long-term collaboration possible. Partial overlap with CET timezone expected.

• Work on international enterprise SaaS projects
• Collaborate with a senior instructional design team
• High autonomy and real impact on user experience
• Flexible remote collaboration
• Growing global company with strong international expansion