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M365 Operations & AI-Driven Support Engineer; Remote
Remote / Online - Candidates ideally in
Zürich, 8058, Zurich, Kanton Zürich, Switzerland
Listed on 2026-06-06
Zürich, 8058, Zurich, Kanton Zürich, Switzerland
Listing for:
epicfusion
Remote/Work from Home
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: Zürich
Epic Fusion in Zürich sucht eine Person für die Rolle im B2B-Helpdesk. Sie werden operativer Driver-Seat sein, verantwortlich für Ticket-Triage, Kundenbeziehungen und SLA-Überwachung. Gute Kenntnisse in Microsoft 365 sind erforderlich, und Erfahrung in einem Helpdesk-Umfeld ist vorteilhaft.
Zusätzlich sollten Interesse an AI-Tools und Flexibilität beim Arbeitsort vorhanden sein. Das Unternehmen bietet moderne Büros in Bern oder Zürich sowie die Möglichkeit, remote zu arbeiten.
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