Co-op Student, Business Analyst

Business Management and End User Services (BMEUS) department of WorkSafeBC provides an exceptional technology experience for our organization by delivering services that meet end-user needs for technology education and support and ensuring transparent and accountable decision-making through governance practices and policies.

The Business Management and End User Services (BMEUS) department is looking for a highly motivated, dynamic, innovative Co-op Student to join our team to help us strive towards our vision.

Through this role, you will gain exposure to:

• Enterprise IT Service Management and IT Asset Management practices
• Asset lifecycle concepts (request, procure, deploy, manage, retire, dispose)
• Data quality, reporting, and basic analysis techniques
• ITSM platforms (e.g., ticketing systems, CMDBs, asset tools)
• Real world IT governance, compliance, and operational support

This is an 8-month long coop role starting in September 2026.

You’ll apply what you’ve learned in your experience and post‑secondary program to benefit workers and employers across B.C.

At WorkSafeBC, we offer a model that combines the convenience of some remote work with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you’ll work three or more days a week in our Richmond office. For the first two weeks, please be expected to work full‑time onsite.

On Day 1 in this role, you will get a chance to meet your manager and get acquainted with your team. You will spend time setting up administrative and technology essentials, and completing onboarding tasks, including security and payroll setup.

During your first week you will engage in a comprehensive onboarding program designed to equip you for success. You will be partnering and meeting with your manager to discuss your goals and align them with the team’s vision. Additionally, you will learn how our department contributes to the overall business strategy and supports the organization’s mandate. You will also work through the onboarding program alongside your supervisor for added guidance and support.

During this role, you will:

• Perform data analysis including performing quality testing and validating data ingestion
• Assist the teams in analyzing business processes impacted by new systems or system enhancements
• Assist in documenting processes, standards and procedures
• Assist in developing training materials including how to videos for the services and asset management practices
• Support continuous improvement activities that expand and enhance the use of end‑user technology platform capabilities across the organization
• Assist the teams in troubleshooting system health
• Assist the team in developing simple request workflows

We’re looking for someone who can:

• Think strategically when reviewing business needs
• Analyze and demonstrate critical thinking to understand business processes at an enterprise level
• Demonstrate self‑motivation by creating and executing plans
• Communicate and collaborate effectively with team members
• Currently enrolled in an undergraduate degree program and major in either Business Administration with an interest in Technology or Technology programs with interest in Business Administration
• Demonstrated interest or aptitude in technology is required
• An eagerness to learn, try new things out and bring curiosity to the role
• Previous co‑op or work experience in an office environment is an asset
• Previous exposure to research or analyst experiences are nice to have

Before we can finalize any offer of employment, you must:

• Confirm you’re legally entitled to work in Canada
• Confirm you’re a registered student at a post‑secondary institution and participating in a work‑integrated learning program

WorkSafeBC’s COVID‑19 Employee Mandatory Vaccine Policy (the “Policy”) is suspended effective January 9, 2023, however we reserve the right to re‑implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.