Configuration and Documentation Management Specialist

Description

For more than half a century, Serco has walked alongside the pioneers of space. Serco has supported over 50 ESA missions where our teams have helped launch satellites, guide spacecraft across the void and turn data into discoveries that reshape our world. With thousands of specialists contributing across the entire space lifecycle from satellite testing to launch services, LEOP to operations and surveillance, we’ve become a trusted force in national And European space strategies.

And now, the next chapter could include you.

As part of our long-standing partnership with the European Space Agency, we are currently looking for a Configuration and Document Management (CADM) Specialist to join our team at ESTEC in Noordwijk, the Netherlands.

In this role, you will work at the interface between engineering, project control and quality teams, ensuring that both documentation and configuration processes are properly managed and aligned. This is a key position supporting the delivery of high‑quality space projects, where accuracy, traceability and consistency of data are essential.

• Manage the full lifecycle of project documentation, including registration, distribution, updates, review and archiving
• Ensure configuration control and traceability of technical documentation and deliverables
• Support configuration management activities, including processing and tracking deviations (RFD/W), waivers and contract change notices (CCNs)
• Maintain and update configuration records and ensure version control across documentation and technical models
• Support and coordinate project reviews in ECLIPSE, including management of review cycles, RIDs and follow‑up actions
• Liaise with Project Control, Procurement and Product Assurance teams to ensure alignment of configuration and documentation processes
• Support the definition and implementation of Document Management Plans and Requirements
• Assist project teams in retrieving and managing technical information and documentation
  
  Contribute to the improvement and optimisation of document and configuration management tools and processes

• Bachelor’s degree or equivalent qualification in a relevant field
• At least 4 years of experience in document management and/or configuration management, preferably in an engineering or space environment
• Good understanding of configuration control, change management and technical review processes
• Experience with document management systems such as SharePoint and the ECLIPSE Software Suite
• Strong attention to detail and ability to manage complex information with accuracy
• Good communication skills and ability to work with multiple stakeholders
• Comfortable working in an international and multicultural environment
• Fluency in English; knowledge of another ESA member state language is an asset
• Ability to obtain security clearance in line with project requirements
• Fluent in English
• Candidates must be EU nationals.

At Serco, we believe that a career should come with more than just a paycheck, it should provide support, security and a sense of balance in your life. Your salary will be paid promptly on Fridays before the 28th of each month, giving you peace of mind about your finances.
We support your daily life and commute in practical ways. If you travel to work, you can claim a travel allowance of €0.21 per kilometre for up to 150 km, or you can have your public transport fully reimbursed. For those working from home, there’s a small daily allowance of €2 to cover extra costs and new employees can be reimbursed up to €500 for a desk or chair to make their home workspace comfortable.
When your work takes you on missions or travel, all business‑related expenses are fully covered and for peace of mind during tax season, our appointed advisor will assist you in completing your income tax forms. If you enjoy cycling, our bicycle scheme allows you to benefit from a tax‑efficient allowance of up to €749, one year of full insurance with an additional €89 per year for accessories.
Serco also cares about your long‑term security. All employees are covered under a collective life insurance scheme and our health insurance…