Senior Salesforce Solution Architect | Talent Community

Overview

Job Description:

We Dream. We Do. We Deliver.

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty.

Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit

This is not a current open role. Please apply to this ad if you would like to join our Talent Community and be considered for future potential openings.

• Developing digital transformation strategies, concepts and specifications for the implementation, enhancement and improvement of innovative platform solutions
• Facilitating and guiding projects, to ensure business and technology are aligned
• Directing and supervising scalable client engagements on overall technological architecture
• Ensuring re-use and scale of our knowledge and methods
• Sharing, training and mapping client’s needs to Merkle capabilities
• Acting as advisor or mentor for more junior colleagues on their project work and career development
• Gathering of business requirements and translating them into workable digital solution specifications in the form of user stories and acceptance criteria
• Defining and enhancing industry and client specific architectures
• Advising the client on architectural solution aspects within their Vertical
• Closely collaborating with the development teams, UX / Design teams and content teams (onsite and/or offshore)
• Preparing and facilitating client workshops for idea creation and solution finding
• Staying up to date, or ahead, of digital trends in the market and understands how they impact the client’s business

• Degree in Computer Science and Information Technology or similar
• Proven track record in leading global CRM multi-cloud implementations in complex environments
• Solid knowledge of Salesforce Service Cloud and Data Cloud
• Strong client facing profile
• Salesforce architect certifications highly recommended (Application, system, integrations, data, sharing and visibility architect)
• TOGAF or equivalent enterprise architecture knowledge is a plus
• Fluency in French & English
• Availability for onsite presence in Geneva

• 25 days of holidays
• 2 volunteer days for charitable activities
• Mental Health: 3 extra wellness days on top of vacation days and a Mental Health First Aider and Employee Assistance program
• 40-hour work week with overtime compensation
• Flexible working hours model (flextime)
• Independent home office management
• State-of-the-art, creative office space with ergonomically equipped workstations
• Pet friendly offices
• Full access to Dentsu Academy, on-site learning sessions, online language courses
• Learning Allowance: 40 additional hours per year for personal and professional development
• Corporate benefits platform
• Referral bonus program
• Team events: company parties, monthly breakfasts, aperos

Geneva - 20 Quai Ernest - Ansermet

At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: “To be at the forefront of people-centered transformations that shape society.” We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.