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Senior Service Desk Leader | ITIL Expert​/Remote

Remote / Online - Candidates ideally in
Birmingham, West Midlands, B1, England, UK
Listing for: Indra
Part Time, Remote/Work from Home position
Listed on 2026-06-07
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Job Description & How to Apply Below
Position: Senior Service Desk Leader | ITIL Expert | Flexible/Remote
A global technology firm in London is seeking a Service Desk Manager to lead IT Infrastructure Operations. Responsibilities include managing incident life cycles, overseeing Major Incident Management, and building a high-performing team. The ideal candidate has extensive experience in IT Service Management, proven leadership skills, and is ITIL certified. The position offers flexible working options and various employee benefits.
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Position Requirements
10+ Years work experience
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