Technical Partner Manager, Golf

We’re looking for a Technical Partner Manager to join our Golf team in North America. You will be responsible for the technical engineering of new partner integrations for our Golf and eCommerce products. Each partner has an individual Go-To-Market program that aligns with the prospects’ goals and incentivizes them to bring retailers, eCommerce owners, and restaurateurs to the Lightspeed platform.

Your work will have a direct impact on our growth and contribute to our largest strategic partnerships.

What You’ll Be Doing

Lead in-depth technical calls about integrations to help close new enterprise, strategic partnerships that will directly impact revenue.

Act as a product and integrations expert to guide partners in building the most efficient integrations to Lightspeed products.

Define and maintain UX standards and validate partner integrations before deployment.

Create and maintain guides and best practices for each integration type, to provide partners the necessary tools and autonomy to build integrations and address customer needs.

Act as an escalation point when partner technical issues can’t be resolved by our API Support Team or require advanced technical thinking.

Support the Partner Managers with any product or technical questions relating to integrations.

Manage the workflow and partner pipeline to deliver assigned territories integrations in a timely manner.

Drive close collaborations with Product, Development, Sales and the entire partnerships team.

What You Need to Bring

Technical / Partnerships / Sales Engineering experience.

Experience in stakeholder management with different levels.

Experience working with RESTful APIs.

HTML/CSS, JavaScript knowledge.

Ability to understand new technologies and systems quickly.

Proven track record in software experience related to hospitality/retail or e‑commerce services.

Excellent oral and written communication skills in English.

Tactical and strategic abilities; as you form an important stakeholder for the partnership strategy.

Benefits

Flexible work environment that empowers you to do your best work.

A culture that celebrates performance.

The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard.

Career‑defining opportunities.

Flexible paid time off and remote work policies.

Equity options, because this is your company too.

Contributions to your pension plan. Your future matters.

Training opportunities to grow your skills and career.

Health and wellness credit so you feel your best.

Time off to volunteer and give back to your community.

Interest groups, employee‑led networks, social committees to sponsor sports teams.

Computer purchase program to get your personal Mac Book.

Enhanced parental leave to support growing families.

At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $55,000–$73,000 CAD. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top‑up, and paid time off.

This role represents a  existing vacancy  htspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams.

To all recruitment agencies:
Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal‑opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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