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SaaS Product Support Specialist – EMEA; Hybrid Remote

Remote / Online - Candidates ideally in
London, Greater London, W1B, England, UK
Listing for: Nuix
Full Time, Remote/Work from Home position
Listed on 2026-06-11
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: SaaS Product Support Specialist – EMEA (Hybrid Remote)

Nuix is looking for a SaaS Product Support Specialist to join their London office. The role involves providing technical assistance to customers using Nuix software, collaborating with development teams, and resolving technical issues. You will support customers via email, phone, and chat during the hours of 10am-6pm.

The ideal candidate has a Bachelor's degree in a relevant field and 1-3+ years of experience in technical support, alongside strong problem-solving and communication skills. Flexibility in work arrangements is supported.

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