Senior Technical Instructor

Location: Bengaluru

About Workato

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration h enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business.

To learn more, visit

Why join us

Ultimately, Workato believes in fostering a  flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by  innovation  and looking for  team players  who want to actively build our company.

But, we also believe in  balancing productivity with self-care . That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, Feel Free To Check Out Why

Business Insider named us an 'enterprise startup to bet your career on'
Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers

Responsibilities

We are looking for an exceptional  Senior Technical Instructor  to join the Education and Training team working closely with cross business functions to create, execute and operationalize instructor-led training focusing on product training, both virtually and in-person for customers, partners and internal teams. This role requires a deep understanding of integration and AI technologies, excellent communication skills, and a passion for teaching and empowering others.

The ideal candidate will have hands-on experience with iPaaS and Agentic solutions and a proven track record of successful training and certification delivery. In this role, you will also be responsible to:

Education Program Development and Strategy:
Design and develop comprehensive training materials, including presentations, hands-on labs, and documentation, tailored to various skill levels (beginner to advanced).
Create engaging and interactive training modules on our Workato Academy that covers all aspects of our Workato

ONE platform, including setup, configuration, integration, and troubleshooting.
Collaborate with instructional designers and subject matter experts to ensure ongoing alignment to the programs.
Training Delivery:
Conduct in-person and virtual training sessions for customers, partners, and internal teams.
Provide hands-on demonstrations and practical exercises to ensure participants gain a thorough understanding of the Workato

ONE platform.
Adapt training delivery methods to suit different learning styles and technical backgrounds.
Certification Program Management:
Develop and maintain a certification program for our Workato

ONE platform, including creating certification exams and assessments.
Administer certification exams and evaluate participants' performance to ensure they meet the required standards.
Continuously update certification content to reflect new features and updates to the Workato

ONE platform.
Technical Support and Guidance:
Provide technical support and guidance to training participants during and after training sessions.
Assist clients and partners in troubleshooting and resolving integration and AI issues related to the Workato

ONE platform.
Continuous Improvement:
Maintain and update training materials in response to product updates, or changes in curriculum to stay in alignment with adjacent training in different formats.
Gather feedback from training participants and stakeholders to continuously improve training content and delivery methods.
Stay up-to-date with the latest trends and advancements in iPaaS and integration technologies to ensure training materials…