Onboarding​/Security Engineer; WFH

We are looking for
IT professionals
to join a dedicated team supporting client transitions and managed services rollouts. This role focuses on
onboarding, security tool deployment, environment discovery, and documentation
, working closely with internal teams and client stakeholders. The ideal for candidates experienced in
MSP environments, security tools, and cloud/endpoint deployments
.

• Communicate regularly with
  clients, onboarding teams, project managers, and internal stakeholders
  to provide updates and recommendations
• Perform
  environment discovery and assessments
  using diagnostic tools; document findings and evaluate security, performance, and overall health
• Support the
  transition to new managed services plans
  , ensuring minimal disruption to business operations
• Deploy and configure
  security and managed services tools
  , including:
  • Endpoint Detection & Response (EDR)
  • SOC/SIEM solutions
  • Web and DNS protection tools
  • Microsoft 365 security tools
• Install and manage solutions such as:
  • Backup and monitoring tools
  • Microsoft Defender, Azure AD, and email security platforms
  • RMM tools (e.g., Datto, Kaseya)
  • PSA/helpdesk tools (e.g., Connect Wise)
• Create and update
  technical documentation
  , including:
  • Workstation build checklists
  • Employee onboarding/offboarding processes
• Participate in
  handoff sessions
  to ensure service desk readiness and ongoing client support
• Coordinate with
  vendors and third-party providers
  to resolve issues and ensure system compatibility
• Manage
  service and project tickets
  , ensuring timely updates and resolution
• Collaborate with teams to ensure
  smooth IT transitions and secure environments

• Strong
  English
  communication skills
  (written and verbal)

• Excellent
  time management and organizational skills

• Ability to
  multitask in fast-paced environments

• Strong
  problem-solving mindset
  and attention to detail

• Team-oriented with the ability to collaborate across functions

Technical

Skills:

• Strong knowledge of
  Microsoft 365 services
• Basic to intermediate knowledge of:
  • Active Directory & Group Policy
  • DNS and networking fundamentals
• Experience with:
  • RMM tools
    (Datto, Kaseya)
  • PSA tools
    (Connect Wise)
  • Email security (Microsoft Defender, Mimecast)
• Understanding of
  endpoint, network, and security technologies

• At least1 year of experience in an MSP environment
• Hands-on experience deploying:
  • EDR, SIEM, MFA, MDM, antivirus, and access control solutions
• Experience with
  virtualization and cloud platforms
  :
• VMware, Hyper-V, AWS, or Azure
• Familiarity with:
  • Microsoft Defender (email protection)
  • RMM tools (Kaseya VSA, Datto RMM)

Nice to Have:

• Experience with:
• Dark web monitoring tools
• MFA solutions (Microsoft, DUO)
• Web/DNS protection tools (e.g., Cisco Umbrella)
• EDR solutions (e.g., Sentinel One)

• Work From Home (WFH)
• Opportunity to gain
  global exposure
  working with international clients
• Strong focus on
  career growth and professional development