ServiceNow Solutions Consultant - Banking and Finance

Ready to lead and innovate in the world of Service Now?

Join a leading IT services and solutions provider as a Service Now Solutions Consultant, helping expand a dynamic practice across a broad client base. In this strategic, remote, hands‑on role, you will act as the in‑house Service Now authority, working across pre‑sales and solution development to provide expert guidance to clients in a variety of sectors. Collaborating closely with technical teams, sales teams, vendor partners, and customer stakeholders, this position offers the chance to influence how services are delivered and play a key role in driving digital transformation initiatives.

Step into a role where your work is seen, felt, and measured . Apply now and make your mark on technology transformation!

• Solution Development:
  • Act as the go‑to Service Now expert, designing solutions across the full Service Now platform, aligned to best practice guidelines.
  • Work with clients to define requirements and develop solutions across ITSM and other areas including ITOM, ITBM, Sec Ops, GRC, CSM, HRSD, and SAMP.
  • Provide expert advice and recommendations to ensure scalable, maintainable and value‑driven solutions.
• Sales & Client Engagement:
  • Support the pre‑sales process, providing technical and functional expertise to sales teams and prospective customers.
  • Lead initial scoping workshops and technical discovery sessions.
  • Engage with technical SMEs, project managers, and senior stakeholders, including C‑suite executives, to clearly explain proposed solutions and ensure alignment to business goals.
  • Work closely with implementation partners to ensure seamless project delivery.
• Knowledge Sharing & Development:
  • Maintain your Service Now certifications and keep up to date with new platform features and releases.
  • Share your knowledge with colleagues through internal training, mentoring and webinars, helping to grow the overall capability within the team.

• Proven hands‑on experience with Service Now ITSM plus at least one other major application suite (e.g., ITOM, ITBM, Sec Ops, GRC, CSM, HRSD, SAMP).
• Minimum of one Service Now Certified Implementation Specialist certification (three preferred).
• Service Now Sales and Pre‑Sales Accreditations in Platform, ITSM, plus one additional specialist area.
• Strong presentation, communication, and documentation skills, with the ability to engage both technical teams and senior leadership.
• Highly self‑motivated, able to manage multiple projects simultaneously and work independently.
• Excellent troubleshooting skills and a commitment to continuous learning.

• Join an established IT services provider with a huge client base, giving you access to a wide range of projects and customers.
• Play a key role in shaping a growing Service Now practice, with the freedom to influence processes, offerings and strategy.
• Work for an organisation that invests in your development, values collaboration, and encourages innovation.
• A flexible, remote working setup with a supportive team culture.

• Competitive Salary based on experience.