Technology Analyst

Job Type: Permanent

Classification: Full Time

Compensation: £50,000 Per Annum

Weekly

Hours:

35

Hybrid and remote working would be considered for the right candidate

Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

We are looking for a detail-oriented and proactive People Technology Analyst to manage, maintain, and enhance our People systems, with a primary focus on SAP Success Factors.

This is a key role within the People team, responsible for ensuring the People Tech landscape supports efficient, data-driven decision-making and provides an excellent employee experience. You will act as a subject matter expert for Success Factors, working closely with the People Team, IT, and external vendors.

• Own the day-to-day administration of SAP Success Factors, including system configuration, maintenance, and troubleshooting.
• Manage user access, roles, and permissions in line with governance policies.
• Manage business rules, workflows, role-based permissions (RBP), MDF objects, and picklists.
• Maintain system documentation including configuration workbooks, process maps, and data dictionaries.
• Perform regular system audits to ensure optimal performance and compliance.
• Oversee data imports/exports, including mass data uploads using templates and import tools.
• Review and assess SAP Success Factors biannual releases, identifying impacts and opportunities.
• Coordinate testing cycles (UAT/SIT) and manage deployment of new features.
• Maintain and manage test environments, including refreshes and test data setup

• Identify opportunities to improve HR processes through system enhancements and automation.
• Lead or support the implementation of new modules or system upgrades.
• Provide user support, troubleshooting, and training to the People team and wider business.
• Leverage system capabilities (e.g. workflows, notifications, business rules) to improve efficiency.
• Support data migrations, system integrations, and testing activities.
• Assist with change management, communications, and training during system changes.
• Collaborate with IT and external vendors to resolve issues and deliver improvements.

• Build and maintain advanced reports using Success Factors reporting tools (Ad Hoc, Canvas, Story Reporting).
• Develop dashboards and visualisations using tools such as Power BI or similar.
• Provide insights and analytics to support strategic decision-making.
• Support regulatory and internal reporting requirements

• Proven experience working with SAP Success Factors (e.g. Employee Central, Performance & Goals, Recruitment, Onboarding 2.0).
• Strong understanding of People processes and data structures.
• Experience in People systems administration and configuration.
• Strong analytical and problem-solving skills.
• Advanced Excel and reporting skills.
• Ability to manage multiple priorities and stakeholders.
• Experience with reporting tools (e.g. Power BI).
• Exposure to People transformation or system implementation projects.
• Detail-oriented with a strong focus on data accuracy.
• Proactive and solutions-focused mindset.
  
  Ability to work both independently and collaboratively.

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

• Generous discount on holidays across our parks
• Discount at all restaurants on park for you and your family
• Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
• Free premium eye test voucher
• Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
• Discounted gym memberships
• Employee referral scheme
• Sales referral scheme
• Free expert mortgage advice
• Company pension scheme