AWS Support Engineer

AWS Support Engineer

Remote (UK) | Managed Services | AWS | Linux | Kubernetes | Terraform

AWS Support Engineer required by a growing software and managed services organisation supporting critical cloud-hosted customer platforms.

This AWS Support Engineer opportunity is ideal for someone with strong AWS operational support experience who enjoys incident management, infrastructure troubleshooting, and maintaining secure, highly available cloud services.

Key responsibilities:

Day-to-day AWS platform support
Incident management and service restoration
Root cause analysis
AWS infrastructure maintenance
Patching and upgrades
Certificate renewals
Capacity management
Backup operations
Monitoring and alerting improvements
Operational documentation and runbooks
Release/change execution
IAM governance
Security compliance
Service ownership
On-call support participation

Technical environment:

AWS (EC2, S3, RDS, EKS, Elasti Cache, VPC)
Linux
Terraform
Cloud Formation
Ansible
Docker
Kubernetes
Cloud Watch
Prometheus
Grafana
Loki
PRTG

Experience required:

3+ years in AWS/cloud infrastructure support
Production environment troubleshooting
Managed services / SLA-driven support
Incident response
Linux administration
Networking fundamentals
Cloud security awareness
Strong communication skills

Package / benefits:

Home based working
Flexible working options

Career development
Training support
Pension
Life assurance
Wellbeing support
Share scheme
Family-friendly benefits

This is an excellent opportunity for an AWS Support Engineer seeking a technically hands-on cloud operations role with strong long-term progression.

Click apply now to be considered