Senior UX Researcher; Remote

Position: Senior UX Researcher (100% Remote Worldwide)
Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting‑edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve‑backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

About the Job
We're hiring a  UX Researcher  to work horizontally across Tether's full product portfolio from consumer apps like Keet, QVAC Workbench, and the Tether Wallet, to the developer portals and platforms behind QVAC, Pears, MDK, and WDK. This isn't a typical UX research role. The breadth is the point: one week you’re studying how someone in Lagos uses USDt on their phone, the next you're sitting with engineers to figure out the best practice of developer portals.

We need someone with genuine curiosity, depth of thinking, and the ability to communicate findings clearly enough that product designers and product managers make better decisions because of them. The goal is simple and never changes: the best possible experience for the user.

Responsibilities

Run UX research across Tether's consumer and developer products:
Keet, QVAC Workbench, Tether Wallet, developer portals, and more

Identify UX best practices and emerging patterns across each product category

Research competitors and adjacent products to surface how others are solving comparable problems, and where the gaps are

Translate findings into clear, actionable recommendations for product designers and product managers

Partner with product teams across all four pillars (Stable Finance, Stable Intelligence, Stable Power, Stable Communications) to inform decisions at every stage of the product lifecycle

Build and maintain a research repository so insights compound over time and are reusable across teams

Tailor methods to each product qualitative, quantitative, lightweight, deep whatever the question actually needs

5+ years of UX research experience across consumer and/or developer products

End-to-end research chops: defining the question, picking the method, executing, synthesizing, and communicating outcomes

Strong command of qualitative methods (interviews, usability testing, contextual inquiry) and working familiarity with quantitative ones

Working knowledge of at least one of: crypto wallets and self‑custody, messaging or P2P, AI applications, or developer tooling

Sharp written and verbal communication — able to convert ambiguous findings into decision‑ready recommendations

Experience with products where trust, privacy, security, money movement, or technical complexity affect the user experience.

Mandatory AI fluency: you must actively use AI tools to speed up research planning, synthesis, insight mapping, documentation, and reporting, while applying strong human judgement.

Strong communication skills, with the ability to convert messy findings into clear, decision‑ready recommendations for Design, Product, Engineering, Marketing, and leadership.

Strong product judgement: able to separate signal from noise and identify which insights should influence the product.

Comfortable working in fast‑moving environments where research needs to be practical, focused, and useful.

Genuine curiosity, critical thinking, and depth of analysis that goes beyond surface‑level observations.

Low‑ego collaboration style, with the ability to challenge assumptions clearly and constructively.

Genuine curiosity and depth of thinking that goes beyond surface‑level observations

Bonus points

Background researching developer audiences and developer experience specifically

Experience setting up UX research practices from scratch or scaling them across multiple product teams

Background in fintech, crypto, AI, P2P, or open‑source ecosystems

Familiarity with privacy‑preserving research methods

Ability to create low‑fidelity prototypes to demonstrate and inspire potential user flow, functionality and content structure improvements

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

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