Customer-Focused IT Network Engineer; Onsite & Remote
Remote / Online - Candidates ideally in
Kalimantan Barat, Indonesia
Listed on 2026-06-13
Kalimantan Barat, Indonesia
Listing for:
PT Duta Generasi Mandiri
Remote/Work from Home
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
- Melakukan aktivitas instalasi dan aktivasi kepada pelanggan.
- Memberikan dukungan teknis kepada pelanggan melalui pemecahan masalah jarak jauh atau di tempat.
- Memberikan solusi teknis untuk mendukung peralatan jaringan akses pelanggan.
- Memberikan informasi dan memastikan layanan pelanggan bisa di gunakan dan tidak terkendala.
- Memastikan pelanggan mengerti apabila terjadi kendala baik secara teknis atau non teknis.
- Memastikan layanan yang disediakan oleh perusahaan dapat diterima dengan baik oleh pelanggan sesuai dengan visi dan misi perusahaan.
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