Salesforce Business Analyst Fulltime - Hybrid

Position: Salesforce Business Analyst  Fulltime - Hybrid
Job Title:

Salesforce Business Analyst

Location:

Knutsford, UKAbout the Job you are considering:

We are seeking experienced Salesforce Business Analyst with strong expertise in banking domain who will overseeing the planning, execution, and successful delivery of projects

Hybrid working:

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your Role:

For Senior Business Analyst where you will play a pivotal role in shaping complex Salesforce led change programmes while acting as a consultative force multiplier for delivery teams

In addition to owning business analysis outcomes across multi team multi vendor environments this role is expected to actively uplift delivery effectiveness by leveraging agentic AI automation and modern delivery tools improving speed quality and decision making across the change lifecycle

You will operate as a trusted advisor to senior stakeholders partnering with Product Owners Architects Engineers and Change Leads to drive outcomes that are strategically aligned operationally sound and execution ready

Your

Skills:

Strategic Business Analysis Consulting Leadership Lead end to end business analysis across complex Salesforce programmes spanning Sales Service and Marketing domains in a regulated B2B financial services environment

Shape solution approaches in close collaboration with Solution Architects translating business intent into pragmatic scalable designs

Provide constructive challenge and advisory input to stakeholders ensuring solutions balance business value delivery feasibility risk and control

Act as a senior consultant influencing programme direction rather than operating solely in a requirements gathering capacity

Delivery Acceleration Through AI Tooling Champion the use of agentic AI and intelligent tooling to accelerate analysis and delivery activities includingo AI assisted requirements elaboration and refinemento Automated traceability impact analysis and documentationo Intelligent backlog prioritisation and dependency visibilityo Accelerated UAT preparation defect triage and insights

Coach and enable delivery teams on practical governed adoption of AI tools ensuring productivity gains without compromising risk data or regulatory obligations

Continuously identify opportunities to reduce manual effort improve flow and enhance quality through tooling and automation

Stakeholder Programme Engagement Build strong credible relationships with senior business and technology stakeholders operating with confidence maturity and empathy

Represent the customer and business voice across programme level ceremonies and cross journey forums

Facilitate complex requirements workshops sprint demos Show Tells and UAT cycles across distributed teams and vendors

Communicate complex or sensitive information clearly tailoring messaging to technical and non technical audiences

Multi Team Agile Delivery Operate effectively within Scaled Agile SCRM Agile delivery models

Supporto High quality user story creation and acceptance criteriao Backlog refinement and prioritisation across multiple teamso Dependency identification sequencing and mitigation

Contribute to roadmap definition and alignment supporting cohesive delivery of business outcomes across journeys and platforms

Risk Control Governance Take ownership of risk identification and mitigation within the scope of analysis and change

Ensure requirements designs and delivery artefacts align with Barclays control governance and regulatory standards

Support change embedding through traceability operational readiness and change management activities

We are a Disability Confident

Employer:

Capgemini is proud to be a Disability Confident Employer (Level
2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

Declare they have a disability, andMeet the minimum essential criteria for the role.

Please opt in during the application process.

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