Professional Services Specialist at SoloSquid

Location: quebec

Join Solo Squid as a Professional Services Specialist focusing on Enterprise Security Systems. This hybrid/remote position involves deploying Genetec systems and advising clients for optimized security solutions.
We are seeking a mid- to senior-level technical specialist who thrives on solving complex problems in enterprise security.

Your role will involve direct customer engagement, where you will lead projects that require in-depth troubleshooting and system optimization. Become a crucial part of revolutionizing client experiences.

Key Responsibilities:

• Configure and optimize Genetec security system components

• Conduct audits and enhance existing deployments

• Lead projects from kickoff to successful handover

• Facilitate custom automation support from developers

• Offer Tier 2/3 support for performance enhancement
Requirements:

• 3+ years in enterprise security system roles

• Proficient in networking fundamentals, Windows, SQL

• Experience with enterprise clients in varied sectors

• Ability to manage multiple tasks effectively

• Aspiration to develop into advisory roles
Leverage your technical expertise and customer relations skills to reshape enterprise security with Solo Squid.
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