HR, Systems Administrator

System Administrator, Level 3 – On-site in Timmins Ontario

Timmins, Ontario | Full-Time Permanent Hybrid (Home Office + On-Site Client Support)

Our client is seeking an experienced Level 3 On-Site System Administrator to support technical environments across the Timmins region.

This is a senior technical role that combines advanced troubleshooting, systems administration, infrastructure support, and client-facing technical service. You will provide a blend of hands‑on on‑site support and remote systems administration while serving as a senior escalation resource for complex technical issues.

This role offers a high degree of autonomy and accountability, serving as the primary on‑site senior technical resource in the Timmins region. You will be expected to assess technical issues, exercise sound judgment, and implement effective solutions with minimal supervision while working independently.

Support for mission‑driven organizations in professional, community‑focused environments where dependable technology is essential.

Grounded in strong technical standards, problem solving, documentation, responsive service, and continuous improvement.

• Advanced Technical Support
  • Serve as the primary local technical resource for on‑site client support in the Timmins region
  • Resolve escalated Level3 technical issues
  • Perform advanced troubleshooting and root‑cause analysis
  • Deliver timely in‑person support when physical presence improves resolution outcomes
• Systems Administration
  • Administer and support Microsoft
    365 environments, including Exchange Online, SharePoint Online, Teams, One Drive, Entra
    
    ID, Intune, Multi‑Factor Authentication, and Conditional Access
  • Manage user and device lifecycle administration
  • Support endpoint and Windows Server administration
  • Maintain security, access controls, and operational consistency across supported environments
• Infrastructure & Network Support
  • Troubleshoot and support Windows endpoints, servers, and core network infrastructure
  • Diagnose and resolve issues related to DNS, DHCP, VLANs, VPN connectivity, wireless networks, routing, switching, and firewalls
  • Perform equipment deployment, replacement, and configuration
  • Conduct site assessments and support infrastructure implementation activities
• Project Delivery
  • Participate in system deployments, upgrades, infrastructure improvements, technical migrations, client onboarding, and security remediation initiatives
  • Support post‑implementation stabilization and technical optimization
• Documentation & Operational Excellence
  • Maintain accurate technical documentation, including client notes, asset inventories, runbooks, network diagrams, SOPs, and knowledge base records
  • Support operational consistency through disciplined documentation and adherence to technical standards
• Team Collaboration & Mentorship
  • Collaborate closely with technical colleagues and project teams
  • Contribute to knowledge sharing and continuous improvement initiatives
  • Provide technical guidance and mentorship to junior technicians as needed

• 8+ years of progressive IT experience
• Strong systems administration background
• Advanced troubleshooting capability
• Experience supporting multi‑site technical environments
• Strong Microsoft
  365 administration expertise
• Windows Server and endpoint administration experience
• Strong networking fundamentals
• Excellent written and verbal communication skills
• Strong time management and prioritization skills
• Demonstrated ability to work independently

• Must reside in Timmins, Ontario, or within approximately 30 minutes driving distance
• Valid Ontario
  
  G driver’s license
• Reliable vehicle with appropriate insurance
• Ability to transport and install technical equipment
• Ability to lift and move equipment up to 50lbs
• Legally eligible to work in Canada

• Managed services or multi‑site technical environments
• Security and compliance‑focused technical environments
• Microsoft security administration
• VoIP systems
• Documentation platforms
• Technical automation or scripting
• French language proficiency
• ITIL Foundation certification is a strong asset

• Home‑office based…