Remote Senior Product Designer

Hi, we’re Penfold - we’re on a mission to help everyone save enough to be comfortable in later life! 🚀

There’s over a trillion pounds sitting in UK pensions – but most of it is with legacy providers offering outdated products and poor service. We’re here to change that.

Penfold is building the pension of the future – a modern, tech-first platform that makes saving for later life easy, engaging and accessible for everyone.

We’re a growing team of 70+ builders across London and Tallinn, backed by some of the world’s leading Fin Tech investors. Having raised £25M+, we manage £1bn+ in pensions for over 100,000 savers and thousands of businesses — and we’re on track for profitability next year.

As one of our first 70 hires, you’ll play a key role in shaping our culture and have loads of opportunity to grow, progress and make your mark.

About the role Senior Product Designer

We’re hiring a Senior Product Designer to drive impact across two high-priority areas of the business. The role spans both customer-facing experiences (end customer app and employer platform) and internal systems (our internal admin app). You’ll primarily work on improving employee acquisition and revenue, with some support on balancing scalable internal processes when needed.

We’re a small but growing design function (currently 1 Lead Product Designer), which means there’s a significant opportunity for the right person to shape how design operates and scales at Penfold.

Your responsibilities

• Lead problem spaces end-to-end and helping define how design operates within your product team
• Collaborate closely with product and engineering in your domain
• Focus on research, flows, systems, and usability, with solid visual execution where needed
• Work holistically across multiple platforms to solve problems - employee app, employer portal, and the admin dashboard for our operations team
• Present your design work and articulate your design decisions
• Deliver measurable impact through design

• You have owned complex projects end-to-end, from discovery through delivery, design, and iteration
• Strong experience in end-to-end journey mapping across complex user and operational flows
• A portfolio demonstrating recent end-to-end projects, with clear articulation of problem framing, UX thinking, and measurable impact, not just polished UI outputs
• Proven ability to plan and lead discovery initiatives, identifying high-value opportunities and prioritising them using user insights and data
• Partnered with Product to define problem spaces and shape opportunities, not just execute solutions
• Facilitated continuous delivery with smooth engineering hand-offs

Nice to have

• Experience in fintech or payroll
• Background in B2B or internal tooling design
• Experience working on growth or conversion optimisation
• Experience working in fast paced environments

This role probably isn’t for you if:

• You just want to focus on UI and not the wider product experience
• You prefer working in isolation: this team is very cross-functional and collaborative
• You’re not interested in the metrics side of design (we care a lot about funnels, performance, and impact)

Ultimately, we’re looking for smart, hardworking & energetic people who get stuff done & are committed to contributing to a great team. So, if you’re excited about what we’re doing, get in touch – definitely don’t be put off if you don’t tick every box!

• 30-minute introductory call to introduce you to Penfold, learn more about your experience and career aspirations, and give you the opportunity to ask any initial questions.
• 60-minute portfolio presentation where you’ll walk us through a recent project.
• 75-minute live task designed to understand how you approach a brief.
• 45-minute session with team members, offering insight into how we collaborate day-to-day, what to expect in the role, and a chance for you to ask questions directly.

For more info, feel free to reach out to Valentina Zanelli, our Lead Product Designer

We’re working hard to create a working environment where people feel empowered to do their very best work, make a big impact, and enjoy what they do. Specifically,…