Remote Technical Program Manager - R&D Division Remote

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a fully remote position and we're considering candidates in the United Kingdom.

The opportunity

We are seeking an exceptional Staff Technical Program Manager to join the Grafana Labs R&D team. This senior-level individual will lead and orchestrate the delivery of complex, multi-year initiatives that span dozens of engineering teams across our entire engineering organization. You will serve as the strategic leader for cross-cutting programs that shape the future of Grafana ecosystem.

What You’ll Be Doing:

• Provide cross-organizational leadership, effectively translating strategic objectives into actionable programs with clear timelines and measurable outcomes by collaborating with Engineering, Product, Go-to-Market and external partner teams
• Lead end-to-end technical programs and large-scale initiatives from inception to delivery across Grafana’s platform and open-source ecosystem
• Serve as the core spokesperson for large-scale programs and communicate with all levels of the company and organization
• Document and regularly publish plans, progress reports, and retrospective analyses for the initiatives
• Identify and mitigate risks and interdependencies across complex, multi-team initiatives to ensure programs maintain forward momentum toward agreed outcomes
• Facilitate continuous improvement in collaboration with Engineering and Product Management leaders

What makes you a great fit:

• 6+ years of experience as a program manager, or an engineering leader with deeply developed program management skills
• Proven track records of successfully delivering complex, multi-year technical programs spanning multiple engineering teams
• Experience managing programs in highly distributed, remote-first organizations
• Strong communication skills in multiple forms across all levels of the organization
• Ability to work asynchronously and with people from diverse backgrounds
• Ability to consider the balance between short and long term solutions and their impacts, and help drive an effective decision
• Experience with observability platforms, monitoring infrastructure, ideally with Grafana products
• Experience with infrastructure deployment across different cloud providers

In the UK, the Base compensation range for this role is GBP 91,755 - GBP 110,106.

Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

* Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling…