Support Engineering Intern; Fall

Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third‑party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Support Engineering Intern who will assist the Software Engineering Support team in providing in‑depth troubleshooting assistance to Geotab partners and staff. The ideal candidate should have the ability to understand complex systems and demonstrate strong communication, troubleshooting and problem solving skills.

If you love technology, and are keen to join an industry leader – we would love to hear from you!

As a Support Engineering Intern your key area of responsibility will be to learn and apply foundational knowledge of Geotab products, including the MyGeotab software application, Geotab Drive, and Geotab GO devices to help diagnose and troubleshoot software issues and inquiries. This internship is an excellent opportunity to gain practical experience in a fast‑paced technical support environment. You will need to work closely with your colleagues on the Engineering Support team, as well as Support teams and Software Development.

• 8 – 12 month work‑term beginning September 2026.
• Full‑time, paid internship:
  Monday – Friday, 37.5 hrs/week.
• Your first week at Geotab begins with “GEO Launch” – a one‑week Employee Orientation.
• Learn more about the Geotab Campus Program.
• This posting is for an existing vacancy.

• Assist in gathering relevant information by evaluating and analyzing symptoms to help resolve software issues and inquiries.
• Contribute to the issue queue management by:
  • Learning to ask targeted questions to understand the root of the problem.
  • Assisting in properly logging issues.
  • Learning from support issues and collaborating with team members to improve the reliability and operability of Geotab products.
• Participate in new product testing.
• Leverage data visualization tools to create troubleshooting dashboards.
• Complete ongoing training/research to stay current on new and existing Geotab products.
• Consistently demonstrate Geotab’s Core Values in all daily work and interactions.

• Pursuing a Post‑Secondary Diploma/Degree specialization in related field (Engineering, Computer Science)
• Understanding of customer service principles and practices.
• High accuracy and attention to detail.

At Geotab, we have adopted a flexible hybrid‑working model in that we have systems, functions, programs and policies in place to support both in‑person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50 mb DL/10 mb UL.

Virtual work is supported with cloud‑based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work‑life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

Geotab is committed to fair and equitable treatment for all, and fostering a culture that embraces diversity and inclusion throughout the hiring process and beyond.…