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IT Service Desk Team Lead

Remote / Online - Candidates ideally in
Leicester, Leicestershire, LE1, England, UK
Listing for: Simplify Group
Full Time, Remote/Work from Home position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Team Lead - Hybrid Role & Growth

Simplify Group is seeking an IT Service Desk Team Leader based in Leicester to lead and develop their Service Desk team. This hybrid role combines technical support with strategic IT Service Management (ITSM) responsibilities.

The ideal candidate will lead a team across multiple UK sites, coach team members, manage incidents, and ensure exceptional service delivery. Competitive salary and various benefits including on-site parking, generous holiday options, and a company pension are included.

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