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Job Description & How to Apply Below
Join Prenuvo as an IT Support Specialist and tackle technical challenges in a hybrid setting from our Vancouver office. This role focuses on enhancing employee productivity through effective support.
In this position, you will be the go-to technical support for employees, helping them navigate hardware and software. Your responsibilities include server maintenance, documentation updates, and adopting an automation-first mentality to minimize repetitive tasks. The role also emphasizes collaboration across functions to address complex technical issues.
Key Responsibilities Support end-user hardware and software at Prenuvo
Install and configure systems and network equipment
Collaborate to resolve complex technical problems
Update IT infrastructure documentation regularly
Develop automated workflows for efficiency
Requirements 3 years’ experience in IT support environments
Proficient in Windows and Mac OS support
Strong problem-solving and organizational skills
Familiarity with ITSM frameworks such as ITIL
Security-focused mindset and attention to detail
Enhance your career while making a meaningful impact in the health sector at Prenuvo.
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