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Job Description & How to Apply Below
In this high-impact individual contributor role, you will drive architecture and technical development for our Gemini Enterprise Customer Experience solutions. Your expertise in Google Cloud environments, Conversational Agents, and strong business acumen will play a vital role in enhancing customer experience. Collaboration and continuous improvement will be key to your success.
Key Responsibilities:
• Stay updated on Google CES advancements and AI trends
• Innovate on Google CES platform for scalable solutions
• Lead cloud environment development for GECX deployments
• Design secure integrations with external platforms
• Configure IAM for governed access to GECX
Requirements:
• Bachelor’s degree in Computer Science or related field
• 5+ years in technology consulting focusing on AI/ML
• Active Google Cloud Professional Certifications preferred
• Practical expertise in Google Customer Engagement Services
• Strong understanding of customer experience design
Shape the future of customer engagement with cutting-edge Google Cloud solutions at TELUS Digital.
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