3rd Line Tech Support - Logfiles, Scripting, Azure

Remote / Online - Candidates ideally in
Royal Tunbridge Wells, Kent County, TN1, England, UK

Listing for: Jump IT Recruitment

Full Time, Remote/Work from Home position
Listed on 2026-06-19

Job specializations:

IT/Tech
IT Support, Technical Support, Cloud Computing: Infrastructure & Operations, Systems Administrator

Salary/Wage Range or Industry Benchmark: 40000 - 45000 GBP Yearly GBP 40000.00 45000.00 YEAR

3rd Line, Technical support, Customer support, Logfiles, Scripting, Power Shell, Bash, Python, Azure, API's, SQL, ITSM (Halo, Jira, Service Now), Problem Solving, Incident Management, Service Delivery, Customer Focussed

Great new permanent opportunity for a Tech Support Specialist to join our client.

Based in SE England, the role is home-based, but some visits are needed to the office.

Salary to £45K + Excellent Bens (Bonus, hols, pension, medical, etc.)

This is a new business-critical role for someone to be the point of contact for clients' 3rd line support issues.

Working closely with the development and Dev Ops team to ensure problem resolution of technical, complex issues.

You must be very comfortable taking ownership of problems and seeing them through to complete resolution.

Tech skills must include: scripting, SQL, API understanding, and experience working with an ITSM tool.

Any Cloud/Dev Ops or financial software a bonus but not essential.

If you are interested in making a difference rather than just another job, then please do get in touch with me ASAP

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