Scrum Master; Remote

The Government of Alberta (GoA) has embarked on transforming the work of government to deliver simpler, more efficient, and better services for the citizens of Alberta, thereby ensuring that the needs of Albertans are effectively met in the digital age. The Province has a strategic role within government to drive efficiencies, innovation and modernization.

The Digital Design and Delivery Division (DDD) is the Province's recent centre for digital delivery. It was established to maximise capability and confidence in modern digital practice by ensuring service quality and value through standards and controls, utilising human‑centred design approaches together with agile methodology and modern data practices.

DDD works in partnership with GoA ministries to deliver programs that better serve Albertans. DDD requires two (2) Scrum Masters to work with DDD on service innovation, program review and digital transformation projects across the GoA.

The Scrum Master will work as part of cross‑functional program review or product delivery teams led by GoA product owners, collaborating on activities including field research, backlog definition and refinement, and sprint planning and execution. Digital transformation projects review the current state of services, identify future opportunities and deliver new services that are efficient, effective and affordable.

Scrum Master(s) identify and remove roadblocks and distractions that affect sprint commitments and prevent delivery of product features. They are responsible for managing the agile sprint process for cross‑functional teams and providing leadership and mentoring in agile principles, policies and procedures to enable teams to self‑organise and deliver consistently on sprint deliverables.

Scrum Master(s) manage communication, maximise transparency, disseminate information related to service delivery and resolve conflict when it arises.

• Work on a full‑time basis across two (2) to three (3) projects. Time, location and frequency of work will vary depending on project needs, with a maximum of 1,960 hours per term unless otherwise agreed.
• Lead and mentor cross‑functional program review and product delivery teams in agile principles, policies and procedures.
• Lead and facilitate key agile ceremonies, including planning sessions, stand‑ups, sprint reviews, product demos, retrospectives and refinement.
• Facilitate effective delivery of services and deliverables by coaching and guiding the GoA product owner and the team.
• Coach the team on the application of agile methodology, including how to provide effective estimates and sprint commitments, adjust for external dependencies and eliminate blocking issues.
• Promote the successful achievement of sprint goals and commitments by acting as the intermediary between the GoA product owner and the team.
• Guide the GoA product owner on reporting, release planning and road‑mapping.
• Maintain delivery metrics and report on product‑level plans, progress and quality assurance using project management tools and artefacts such as sprint burndown/velocity charts, product backlogs and sprint backlogs. Report progress to the Province as directed.
• Participate in digital service delivery activities such as user research and usability testing.