Intermediate; LEVEL 2 SYSTEM Administrator remote

INTERMEDIATE (LEVEL
2) SYSTEM ADMINISTRATOR

We are looking for an Intermediate (Level
2) System Administrator. This position is remote and open to candidates based in Canada only.

• Provide guidance on technical and procedural requirements to comply with internal guardrails and playbooks.
• Ensure alignment from both implementation and documentation standpoints.

• Administrate, implement, configure, and support Microsoft Azure and M365 services such as SharePoint, One Drive for Business, Intune, and others.
• Provide technical services including troubleshooting and resolving issues related to Azure and M365.
• Assist and support other IT teams with M365 and Azure service needs and integrations (e.g., Power Automate, Power Apps).
• Build Power Shell scripts or use automation tools to manage Azure and M365 configurations.
• Upgrade M365 E3 licenses to E5, including all related configurations and tasks.
• Perform operational tasks such as reviewing access logs, managing user access (e.g., blocking/unblocking users outside Canada), and responding to requests (e.g., retrieving and granting access to documents and folders in Azure, M365, SharePoint).

• Provide knowledge transfer, coaching, and/or training employees to enable them to perform similar work across the organization.
• Develop and deliver all relevant materials including change processes, risks, action items, issues, resolutions, solutions, and decisions for knowledge transfer purposes.

• Prepare and submit weekly timesheets, status reports, and work plans.
• Develop documentation such as requirements, feasibility studies, cost estimates, design specifications, and technical recommendations.
• Gather IT requirements, analyze information, provide recommendations, and document results.
• Analyze and recommend solution alternatives and options.

• Valid Reliability clearance mandatory.
• Within the last ten (10) years, have a minimum of five (5) years of experience as a System Administrator.
• Within the last five (5) years, have a minimum of tree (3) years of direct, hands‑on experience in the administration, support, and optimization of Microsoft 365 and Azure environments. This experience must encompass both:
  • Cloud infrastructure and services:
    Including, but not limited to, Azure Active Directory, Microsoft Intune, Exchange Online, SharePoint Online, Microsoft Teams, and Microsoft Defender.
  • Identity and endpoint management:
    Including device compliance, conditional access, identity protection, and user lifecycle management.
• Have a thorough experience in Microsoft 365 cloud service migrations and configurations, including the implementation of security and access control policies across Exchange Online, SharePoint Online, Teams, and Azure Active Directory.
• Ability to deliver hands‑on training and documentation to internal IT staff.
• Experience developing materials covering change processes, risks, action items, and resolutions.
• Proven ability to coach and train internal IT staff for solution sustainability.
• Demonstrate knowledge of Microsoft 365 security control baselines, with specific experience aligning configurations to internal security requirements, including Cloud Guardrails and standards.
• Demonstrate advanced expertise in Microsoft Purview compliance solutions, including hands‑on experience with Data Loss Prevention (DLP), eDiscovery (Standard and Premium), Information Protection, and Insider Risk Management.
• Max points for 2 years of experience under the Purview expertise qualification.