IT Field Engineer TLNT_NI

Position: IT Field Engineer TLNT1_NI
IT Field Engineer

Location:

Fermanagh, serving clients across the UK and Ireland Salary:£30,000 to £40,000, depending on experience Type:

Permanent, full time

Hours:

Monday to Friday, 9:00am to 5:30pm, plus a paid on call rota (1 week in 3, once trained) Who We Are KITS IT is a Fermanagh based company that is passionate about technology, but we know not everyone shares that passion. That is where we come in. We make IT simple for our clients across the UK and Ireland, handling the complex work so they can focus on what they do best.

We are a supportive, down to earth team that values ideas, encourages collaboration and enjoys a good laugh along the way. If you are looking for a role where your skills are recognised and your voice is heard, you will fit right in.

The Role As an IT Field Engineer, you will be the engineer our clients depend on, providing on site and remote support across their systems, networks and telephony. You will install and repair equipment in customer sites, configure and maintain infrastructure, and diagnose and resolve faults through to completion. The work covers client sites across Northern Ireland and the Republic of Ireland, combining field work with time in the office.

Key Responsibilities Act as the go to expert for technical support and troubleshooting Install, configure and maintain hardware, software and network systems Set up and support networking, Wi-Fi and hosted telephony at client sites Administer Microsoft 365 and cloud services Maintain accurate, organised documentation Communicate technical concepts clearly and keep things simple for clients Work both independently and as part of the wider team What You Will Need Minimum 3 years experience in a similar role Strong knowledge of Microsoft Windows, Active Directory, DNS and DHCP

Experience with Microsoft 365 and cloud services Networking experience (LAN, WAN, VPN, Wi-Fi, firewalls);
Uni Fi or Ubiquiti an advantage

Experience with VMware or Hyper-V Exposure to Apple macOS and Linux an advantage

Experience with hosted VoIP, backup and monitoring tools an advantage Relevant certifications (CompTIA, Microsoft, Ubiquiti or Cisco) desirable Strong problem solving skills and a hands on approach Excellent communication skills and a friendly, approachable manner Comfortable with hands on installation work, mounting equipment and basic cabling, and able to lift and carry equipment Willingness to travel across NI and ROI and to take part in a paid on call rota Full clean driving licence

What We Offer Company vehicle with fuel provided Hybrid working, with the option to work from home as well as the office Minimum 28 days annual leave Ongoing training, in house and external Exposure to a wide range of IT projects across multiple industries A varied role where no two days are the same Eligibility You must be eligible to work in the UK and/or Ireland.

KITS IT is an equal opportunities employer. We welcome applications from all suitably qualified candidates. Ready to Join Us? If you are a tech savvy problem solver who enjoys a challenge and wants to be part of a supportive, growing team, we would love to hear from you.

To apply , click on the apply button below. Applications are reviewed on a rolling basis. Apply today and help us keep IT simple.