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Technical Support Supervisor
Remote / Online - Candidates ideally in
Vancouver, BC, Canada
Listed on 2026-06-20
Vancouver, BC, Canada
Listing for:
Celayix-Software-4
Remote/Work from Home
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Celayix Inc. is seeking an experienced Technical Support Supervisor to oversee a team and manage user difficulties with technical equipment. In this role, you will provide essential training, maintain a solutions log, and assist in the redesign of software while ensuring top-notch customer service. Your expertise will significantly impact users' technical experiences.
Key Responsibilities:
• Respond to technical difficulties with user equipment
• Maintain and organize a problems and solutions log
• Lead and supervise a team of technical support workers
• Provide business systems and Internet support
• Set up and ensure proper installation of user equipment
Requirements:
• 3-5 years of experience in technical support
• Proficient in English; knowledge of French is a bonus
• Must have internet and workspace for remote work
• Comfortable using AI tools in the workplace
• Authorized to work in Canada
Enhance user experiences through effective solutions and leadership at Celayix Inc. in Vancouver.
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