IT Business Lead Analyst - Vice President

Overview

Citi is a world‑leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting‑edge ideas, best‑in‑class products and solutions, and unparalleled access to capital and liquidity.

The IT Business Lead Analyst is a senior‑level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high‑impact projects
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
• Provide in‑depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
• Supervise day‑to‑day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

• Proven significant experience
• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
• Experience with all phases of Software Development Life Cycle
• Comprehensive knowledge of the principles of business analysis

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

By joining Citi London, you will not only be part of a business‑casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretionary annual performance‑related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Visit our Global Benefits page to learn more.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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