Careers | Senior Manager and Call Center

As one of the leading telecom providers in the region,
Ooredoo Careers in Qatar continues to attract applicants with continuous growth, new projects, and continuous hiring across multiple departments. The company is well known for offering competitive salary packages that reflect the skills and contributions of its employees. For freshers, Ooredoo serves as a strong platform to begin a professional experience, with training opportunities that help recent graduates build expertise in the fast-changing telecommunications industry.

Ooredoo job vacancies cover both on-site and flexible options, such as work from home roles in selected areas. Candidates can find a variety of opportunities in IT, customer service, and call center jobs, as well as technical positions like telecom technician, engineer, and many more. For those balancing studies or personal commitments, Ooredoo also lists part time jobs. These roles give applicants additional flexibility while still being part of a well-established organization.

This mix of employment options highlights the company’s commitment to connecting with talent across Qatar.

Ooredoo is Qatar’s leading telecommunications company and one of the most recognized brands in the region. Established in 1987 under the name Qtel, the company rebranded itself to Ooredoo in 2013 to reflect its international growth. Headquartered in Doha, it provides mobile, fixed line, broadband, and digital services to millions of customers in Qatar. Over the years, it has also expanded operations into several countries across the Middle East, North Africa, and Asia, and has become a well-known global telecom operator.

The company is also the first to introduce advanced technology in Qatar, which includes 5G services, fiber internet, and smart digital solutions. Ooredoo works closely with both the government and the private sector to support the country’s digital transformation goals. Its continuous investments in new technologies, cloud systems, and network upgrades make it an important player in the development of the telecom and digital future of the region.

With a strong focus on customer satisfaction and service reliability, Ooredoo remains a trusted name in Qatar’s technology and communications industry.

Ooredoo jobs reward employees with generous salary packages and a range of benefits that reflect its importance as the country’s largest telecom company. Staff members enjoy the financial stability, workplace support, and career growth opportunities that come with working for a global brand.

• Health insurance coverage with access to Qatar’s hospitals and clinics
• Paid annual leave and public holiday benefits under Qatari labor law
• Performance-based incentives and yearly bonuses for eligible staff
• Training programs in telecom systems, IT services, and customer operations
• Retirement and end-of-service benefits as per local labor regulations
• Employee discounts on mobile, broadband, and digital services
• Relocation support for certain technical and engineering roles

Since Ooredoo manages a wide range of telephone, IT, and digital services, the company sets requirements that are directly connected to its technical and service-based operations. Applicants are expected to meet standards that support these specialized fields.

• Familiarity with communication systems such as mobile networks, fiber, or broadband services
• Technical knowledge in IT support, networking, or cloud-based platforms
• Understanding of customer handling processes in call center or service desk environments
• Ability to follow quality and safety standards in the telecom fieldwork and equipment use
• Awareness of Qatar’s regulations on communication and data security
• Capacity to contribute to large-scale digital transformation and smart solutions projects

A significant part of Ooredoo’s operations is customer support, and the company frequently lists openings for customer service and call center jobs. These roles are important in handling queries, resolving issues, and ensuring customer satisfaction across mobile, broadband, and digital services. With organized training and advanced systems in place, the company provides an excellent platform for employees to get experience in customer care while working with one of Qatar’s top telecom brands.

In addition to full-time positions, Ooredoo also offers part time jobs in Qatar that suit freshers new to the field, as well as candidates looking for flexibility. These roles may include support work in sales, retail outlets, or service centers, depending on business needs. Part-time opportunities are especially useful for students, recent graduates, or individuals trying to balance other commitments, while still allowing them to build their skills with a leading telecom provider.