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Remote Major Incident & Upgrade Lead
Remote / Online - Candidates ideally in
Newtownabbey, County Antrim, BT36, Northern Ireland, UK
Listed on 2026-06-23
Newtownabbey, County Antrim, BT36, Northern Ireland, UK
Listing for:
RLDatix
Remote/Work from Home
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
Systems Administrator
Job Description & How to Apply Below
RLDatix is looking for an Incident & Upgrade Manager to enhance service performance within the Customer Support team. The role involves leading major incident management and overseeing customer upgrades.
The ideal candidate will have proven experience in incident management within a SaaS environment and a strong understanding of ITIL frameworks. This is a UK-based role, primarily remote, with opportunities for growth and contribution to healthcare improvement.
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