D365 CRM Technical Lead; Online Platforms/Power Platforms
Remote / Online - Candidates ideally in
Singapore
Listed on 2026-06-23
Singapore
Listing for:
Avanade
Remote/Work from Home
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
CRM Solution Development – Associate Manager / Manager
Lead client engagements and deliver Dynamics 365 Online CRM solutions throughout the full project lifecycle. Manage and mentor technical teams, ensuring high-quality execution and adherence to best practices.
What you’ll do- Lead the technical delivery of Dynamics 365 Online CRM solutions, ensuring timely and high-quality execution.
- Manage and mentor technical teams, driving accountability, coding standards, and best practices.
- Collaborate with business analysts, solution architects, and client stakeholders to translate requirements into technical solutions.
- Oversee CRM customization, including entities, attributes, business rules, workflows, and plugins.
- Provide technical direction for API development and system integrations using C# Web APIs and RESTful services.
- Manage version control and code collaboration using Bitbucket or similar tools.
- Ensure effective deployment and configuration management through CI/CD pipelines and tools such as Jenkins.
- Coordinate and perform CRM data migrations, preferably using SSIS or Kingsway Soft.
- Implement and enforce unit testing practices using mock frameworks.
- Use tools like XRM Toolbox to enhance productivity and solution quality.
- Support the creation, packaging, and deployment of CRM solutions and environments.
- 8+ years in IT application development, with 4+ years in technical lead or technical solution architect role.
- Hands‑on experience with Dynamics 365 CRM Online, preferably Sales, Service, Power Platform.
- Experience in cloud migration from on‐premises to cloud will be advantageous.
- Experience in Singapore Health & Public Sector Industry. Candidate should be familiar with HCC or GCC environments.
- Strong knowledge of C#, OOP, JavaScript, and integration via REST APIs and SFTP, SSIS.
- Experience in team management, technical coaching, and delivery ownership.
- Familiarity with Dev Ops tools like Azure Dev Ops, Jenkins, Bitbucket, and solution deployment best practices.
- Hands‑on experience with CRM data migration tools such as Kingsway Soft SSIS Integration Toolkit.
- Ensure consistency across multiple environments by managing configurations and deployment strategies.
- Resolve solution layering and dependency conflicts during code deployment.
- Excellent communication skills with the ability to translate complex technical concepts into simple, clear terms.
- Proven leadership and mentorship experience, guiding teams effectively and ensuring proper delegation of tasks.
- Strong problem‑solving and critical thinking abilities to address challenges and drive effective solutions.
- Excellent interpersonal and stakeholder management skills.
- Microsoft certifications in Dynamics 365 or Power Platform.
- Experience with ReactJS or Power Platform components.
- Exposure to Agile delivery methodologies.
- Implements and optimizes automated deployment pipelines (CI/CD) for Dynamics 365 solutions.
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