Digital Business Change Manager

Location: Scotland

An exciting opportunity has arisen for an experienced Digital Business Change Manager to support large-scale Transmission Digital transformation programmes spanning IT, OT, and Cyber domains.

This role is responsible for driving business readiness, user adoption, and change leadership across a complex portfolio of digital initiatives that have significant impact on operational teams and wider business functions.

Working within a structured Digital Business Change Framework, you will play a key role in ensuring change is effectively planned, aligned, and embedded across multiple programmes and projects, enabling successful adoption of new digital capabilities.

The Opportunity

This is a portfolio-level change leadership role where you will be responsible for designing and delivering integrated business change strategies across multiple interconnected initiatives.

You will create the strategic change narrative, ensuring that individual project changes are aligned and positioned within the broader transformation story, clearly articulating cumulative value and business outcomes.

Working closely with programme teams, delivery stakeholders, and business leaders, you will ensure change activity is coordinated, consistent, and effectively embedded across the organisation.

This role requires a balance of strategic leadership and hands-on delivery, with a strong focus on adoption, engagement, and behavioural change.

Key Responsibilities

Lead the design and delivery of integrated digital business change plans across multiple programmes and projects

Develop and communicate the strategic change narrative, ensuring clarity of purpose and value across the portfolio

Drive business readiness and user adoption of new digital systems, processes, and technologies

Focus on the people side of change to maximise engagement and adoption outcomes

Ensure consistent application of the organisation's Digital Business Change Framework

Partner with HR and key stakeholders where organisational design or role changes are required

Support the delivery of leader-led change experiences across transformation initiatives

Operate at both strategic and delivery levels, contributing directly to hands-on execution

Support continuous improvement of change methodologies, tools, and templates

Maximise adoption and usage of new digital platforms and capabilities

Ensure alignment of change activity across IT, OT, and Cyber transformation programmes

About You

We are seeking a highly experienced Business Change professional who has operated within complex, enterprise-scale digital transformation environments.

Essential Experience

Recognised change management certification (e.g. Prosci, CCMP or equivalent)

Strong experience in large-scale digital transformation programmes

Proven ability to design and deliver multi-project or portfolio-level change strategies

Experience creating strategic narratives and integrated change plans

Strong understanding of the people side of change, adoption, and engagement strategies

Experience working across IT, OT, Cyber, or similar complex digital environments

Ability to operate in both a strategic and hands-on delivery capacity

Strong stakeholder management skills with experience engaging senior leaders

Skills & Attributes

Strong communication and storytelling capability

Ability to influence and engage at all levels of an organisation

Highly organised with the ability to manage multiple priorities

Strong analytical and problem-solving skills

Collaborative and proactive working style

Comfortable working in complex, fast-paced environments

Additional Information

Hybrid working model with a 50/50 split between SSE locations (Aberdeen, Glasgow, Perth, Inverness) and home/office working

Role is part of a major digital transformation portfolio within a critical national infrastructure environment

Opportunity to shape and refine business change approaches and tools across a growing digital function

Why Apply?

This is a high-impact opportunity to play a key role in shaping how digital transformation is delivered and adopted across a complex enterprise environment.

You will work across a diverse portfolio of programmes, helping ensure successful adoption of new digital capabilities while contributing to the development of a leading-edge business change function