Billing Systems Engineer, Remote Position

Location: Igloolik

Take on the role of Billing Systems Engineer in IT Billing Services with flexible remote work options in Canada. Focus on operational excellence and ensuring billing systems reliability.

You will be crucial in maintaining and troubleshooting enterprise billing systems within a complex SaaS framework. Your responsibilities include system monitoring, incident management, and detailed analysis of billing operations. This hands-on role requires collaboration with multiple teams to support high-availability environments and improve service reliability.

Key Responsibilities:

• Ensure stability and performance of billing platforms

• Investigate billing discrepancies and resolve issues

• Support critical billing cycle incident response

• Collaborate on effective fixes and operational documentation

• Manage compliance with change and data integrity standards

Requirements:

• 2–3+ years in enterprise application or IT support

• Experience with Salesforce, Zuora, and AWS platforms

• Strong understanding of billing processes and models

• Analytical skills for diagnosing system-level issues

• Exposure to regulated environments is an asset

Enhance your career while making a direct impact on billing system performance and reliability.
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