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Job Description & How to Apply Below
You will be crucial in maintaining and troubleshooting enterprise billing systems within a complex SaaS framework. Your responsibilities include system monitoring, incident management, and detailed analysis of billing operations. This hands-on role requires collaboration with multiple teams to support high-availability environments and improve service reliability.
Key Responsibilities:
• Ensure stability and performance of billing platforms
• Investigate billing discrepancies and resolve issues
• Support critical billing cycle incident response
• Collaborate on effective fixes and operational documentation
• Manage compliance with change and data integrity standards
Requirements:
• 2–3+ years in enterprise application or IT support
• Experience with Salesforce, Zuora, and AWS platforms
• Strong understanding of billing processes and models
• Analytical skills for diagnosing system-level issues
• Exposure to regulated environments is an asset
Enhance your career while making a direct impact on billing system performance and reliability.
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