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Remote Customer Support Technician
Remote / Online - Candidates ideally in
QC, Canada
Listed on 2026-06-25
QC, Canada
Listing for:
PSG Global Solutions
Remote/Work from Home
position Listed on 2026-06-25
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
This fully remote contract role welcomes applicants from across Canada, like Manitoba and Newfoundland and Labrador. In this role, you'll address customer issues, provide troubleshooting support, and document interactions accurately. Join a team that supports your growth with structured training and the chance for long-term opportunities.
Key Responsibilities:
• Deliver first-level technical support and customer service
• Troubleshoot technical issues confidently
• Offer solution-focused, empathetic customer assistance
• Document all customer interactions in systems
• Schedule and manage follow-up service calls
Requirements:
• Relevant experience in technical support or service roles
• Strong problem-solving abilities and attention to detail
• Professional demeanor in customer interactions
• Motivation to participate in training programs
• Ability to thrive in a remote work setting
Contribute your troubleshooting expertise and commitment to customer service in this remote position.
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